FAQ
The questions sales leaders ask first.
Straight answers for sales leaders, and for the reps taking the call.
About Seebird
Product-focused sales training. Seebird is an AI customer: when your product, pricing or terms change, every rep it affects takes a five-minute browser call in which Seebird plays the customer and asks about what just changed. Each answer is scored against a standard your own product and sales leaders sign off, the rep is coached on what they missed, and they go again. Nothing to install.
Sales leaders whose product, pricing or compliance moves faster than their sales team can follow, whether the reps are their own or a partner's. Insurance is where it was proved at scale. Software and hardware companies are where it is being deployed now.
A rep opens a link in the browser and takes a short voice call. Seebird talks to them like a customer would about the change that just shipped, pushes back where an answer is vague, and scores the call. Where a gap shows, the coach on the report works through that exact point with them, then sends them into another conversation. Their best score is the one that counts.
Training built from your actual products rather than generic selling skills. Release notes, price lists and compliance updates become the conversations reps rehearse, so what they practise is what a customer will ask them on Thursday. It is how Seebird keeps a team selling what you ship the week you ship it.
Yes. Seebird is the new name for goodtogoat.ai: the same company, the same product and the same team.
For sales leaders
They tell you who logged in and who passed a multiple-choice test, once. They don't tell you what a rep says when a customer asks how your new tier is priced, and nothing comes back. Seebird has the conversation with every rep after every change, coaches what they get wrong, and tells you who can sell it.
They will if it's the fastest way to be ready for the question they'll get on Thursday. Five minutes, spoken, about the products that earn them commission, and their best score is the one that counts. If you sell through partners, the same call sits inside a lever the partner already cares about: certification tier, deal registration, incentive eligibility.
A short browser voice call. Seebird talks to them like a customer would, about the change that just shipped, for around five minutes. They're told up front it's an AI, recorded and scored. Where a gap shows, they get coaching on that exact point, then another call. Nothing to install.
What reps consistently get wrong, by product and by team: which change was misread, by whom, and on which point. That is a message about the product, and it lands in a record your product, pricing and compliance owners can read.
No. It's for any company whose product, pricing or compliance moves faster than its sales team can follow, whether the reps are your own or a partner's. Insurance is where we proved it at scale. Software and hardware companies are where we're deploying it now.
Thirty minutes. Bring one recent change and tell us who sells it, and we show you the call, the coaching, and the report you get back.
The experience
No. It's a rehearsal. You sell the change to a customer who's only interested if you sell it right, and your coach works through what you missed before a real customer hears it.
About five minutes for the call. Your feedback report arrives a few minutes later. The whole thing fits inside half an hour.
Like a video call. An avatar on screen, and a voice that responds to what you actually say, not a script. Most people say it feels more real than they expected.
Yes. Your organisation supplies its products, policies and scenarios, and Seebird generates the conversation and the persona from them. Not a generic version of your industry.
Know your material and be ready to use it. You'll see the scenario before you start. The rest is the conversation you already know how to have.
It's calibrated to behave like a real customer or colleague, not to catch you out. The scoring is transparent, consistent and built from your organisation's own material.
Your score & feedback
Your organisation sees your score and your place on the team leaderboard. They always see your best result, not your first attempt. You decide when you're done.
Only you. Your organisation sees your score. The detailed feedback and the coaching are yours alone.
As many times as you like. Each retake is a different conversation, and your best result is the one that's recorded and shared.
A written assessment: strengths with verbatim quotes, growth areas with specific coaching, and numbered actions for next time. Built from your actual conversation, and private. Your coach is on the same page: you can talk through the report with them, out loud, right there.
Privacy & compliance
Yes. It's processed to produce your feedback report and kept in line with our privacy policy. You can ask us to delete it at any time.
All data is stored securely within the EU.
Yes. We're registered with the Information Commissioner's Office (ICO) in the UK and the Information Regulator in South Africa, and we handle your data in line with both.
No. Seebird runs on frontier models from the major labs. We don't train or fine-tune models on your material; it is used to generate your conversations and nothing else.
Yes. Contact us at any time and we'll delete your data.
See it on your product update, not ours.
Thirty minutes. Bring one recent change and tell us who sells it. We'll show you the call, the coaching, and the report you get back.
